Privacy Policy
Effective date: 1 January 2025
Scalentic Digital (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or services.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, subscribe to our newsletter, or otherwise communicate with us. This may include your name, email address, company name, and any message content you choose to share.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This is collected via analytics tools (such as Google Analytics) to help us understand how visitors use our site and improve our services.
2. How We Use Your Information
We use the information we collect to:
• Respond to your enquiries and provide the services you request
• Send you marketing communications (only with your consent)
• Improve our website and services
• Analyse usage patterns to enhance user experience
• Comply with legal obligations
We will never sell your personal information to third parties.
3. Cookies
Our website uses cookies to enhance your browsing experience and gather analytics data. These include essential cookies (required for the site to function), analytics cookies (to understand usage patterns), and preference cookies (to remember your settings).
You can control cookie settings through your browser preferences. Disabling certain cookies may affect site functionality.
4. Data Sharing
We may share your information with trusted third-party service providers who assist us in operating our website and business (such as email service providers and analytics platforms). These parties are contractually obligated to keep your information secure and use it only for the purposes we specify.
We may also disclose information if required by law or to protect our legal rights.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for a maximum of 2 years unless an ongoing business relationship exists.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. You may also have the right to object to certain processing, request data portability, or withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at hello@scalenticdigital.com.
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Scalentic Digital
Email: info@scalenticdigital.com